About Us

At 1-800-PetMeds®, we value your personal privacy. WE WILL NEVER SHARE YOUR EMAIL ADDRESS, TELEPHONE NUMBER OR FINANCIAL INFORMATION WITH ANYONE. Your name and address may be shared with marketers to bring you offers of interest.

Email address/Telephone number:

Your e-mail address and telephone number will be used only by 1-800-PetMeds® to notify you of your order status and when it is time to re-order your pet’s medication. Occasionally 1-800-PetMeds® will have promotions or special offers which we feel you may benefit from and we will send you a notice. If for any reason you don’t want to receive 1-800-PetMeds® promotions or special offers, you can simply e-mail optout@1800petmeds.com or click the Opt Out link in any e-mail that you may receive from 1-800-PetMeds®. You can also Opt Out online by using the following URL: http://www.1800petmeds.com/request.jsp and entering your email address.

Financial Information/Online Payment Security:

Also, 1-800-PetMeds® guarantees that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Name and address:

Occasionally we will be made aware of special offers that we feel will be of interest to you. In such cases, we will supply your name and address to the company or companies that promote or provide these special offers. If for any reason you do not want us to provide this information to anyone, you can simply email optoutnameaddress@1800petmeds.com and tell us. You can also Opt Out online by using the following URL: http://www.1800petmeds.com/optoutNameAddress.jsp and entering your customer number.


To help 1-800-PetMeds® serve our customers better, we collect information that does not identify you personally, but rather identifies your computer or browser. This is done using files called “cookies.” A cookie saves any preferences that you may have set up while browsing the site personalizing your visit to our website. A cookie cannot retrieve any other data from a computer hard drive or pass on computer viruses. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about this. We partner with a third-party advertising company which may use cookies to provide banner advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here: http://advertising.aol.com/privacy

Want further information?

Email us at customerservice@1800petmeds.com or call us toll-free at 1-800-PetMeds (1-800-738-6337).

One or more patents may apply to this web site, including without limitation: U.S. Patent Nos. 5,528,490 and 5,761,649.


This site is owned and operated by 1-800-PetMeds®. No material from 1-800-PetMeds or any web site owned, operated, created, licensed or controlled by 1-800-PetMeds may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may copy material for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of 1-800-PetMeds copyright and other proprietary rights. For purposes of this Agreement, the use of any such material on any other Web site or networked computer environment is prohibited. All other trademarks are the sole property of their respective owners. And in no way does 1-800-PetMeds endorse or is affiliated with any other trademarks displayed on these and other web sites created by 1-800-PetMeds.